Posted by: Timothy Ellis (The Tim)

Tim Ellis is the founder of Seattle Bubble. His background in engineering and computer / internet technology, a fondness of data-based analysis of problems, and an addiction to spreadsheets all influence his perspective on the Seattle-area real estate market.

55 responses to “What Features are Real Estate Sites Missing?”

  1. Sam

    1. What about the old zillow “heat maps” showing overlays of price/sq. ft adjusted for different numbers of rooms and such? I loved that feature until they took it out.

    2. You recently produced histograms of the different sales brackets over time, and I’d love to be able to literally drag a box in an area I look at and get various histogram plots vs. time for a neighborhood. I could get histograms on price, on sq. footage, and other data points so I can see how much of an outlier a current property might be or what the trends are. I could also gauge if the average price in a specific area is just being temporarily affected by things like short sales or generally all prices are moving together. I don’t want to just see a median or mean for a zip code or area, I want to see what the whole market is doing.

    3. On Google Earth I can use a slider bar to go back and forth between different images of the same location. Why not have a slider bar showing a timeline which allows you to visualize where sales activity is on a map? As you would move back and forth in time, each sales could appear as a blip on the map. This gives you a sense of where properties are being turned over quickly and where they aren’t.

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  2. Dev

    Since all Realtors charge (roughly) the same amount, I’d like to be able to search for real-estate professionals based on quality. I’d also like to avoid unscrupulous agents. How many homes has someone sold that have gone into foreclosure? What percentage of their sales was that? How many have they sold in the past year where the buyer or seller was happy with the sale?

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  3. Brandon Adams

    I’d like to have a better idea of TCO. For example, I’ve heard that energy usage for specific properties are publicly available. We could make a decent guess on maintenance costs given square footage, # of bathrooms, etc.

    In the same vein, we could have a feature that shows how a buyer’s commute would change. Their work address could be part of their profile, and commute expense and time could be calculated for each house, or displayed on the map. Such a feature could also let users narrow their search by commute time, which I think is usually more important than municipality or zip code.

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  4. Howard

    school districts….for a search filter….

    Commuting options, locate bus routes, park and rides, light rail. Be able do searches based on transit times. Include walkability..

    link/import google street view to listings

    link/import county records to listings

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  5. Pegasus

    We need a fliter something like what David Losh does for us here. He takes all of this jumbled information that is available out there from hundreds of sources that confuses us all, processes it and puts out a stream of clarity.

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  6. ray pepper

    coupons..I want to see more coupons for dining establishments. People who buy new homes tend to celebrate their decisions over great food at Cheesecake Factory and such…bring me coupons!….also coupons at Home Depot, Lowes, and various other places that new homeowners can use to stress their budget could be useful as well.

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  7. ray pepper

    RE: Pegasus @ 5 – classic post! but confess…When you see Davids posts you ABSOLUTELY MUST read it….Its an addiction…Like Dove Bars…

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  8. SB

    Jerkscore index! Like walkscore, only it would identify which potential neighbors are jerks or who collect bathtubs in their front yard.

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  9. redmondjp

    A link to the local police or sheriff department’s crime occurrence map would be nice.

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  10. Everett_Tom

    1) “drive time” search and/or heat map : e.g, set a location, and search for all homes within a x minute drive of that location. (I built something like this in Python when we were looking for a home, I wanted a 15 min or less drive to work). A acceptable alternative would be a heat map overlay in say 5 – 10 minute regions (e.g. 0 – 10 minute drive = green shading, 10 -20 min drive = yellow shading, 20 – 30 minute drive = red shading, etc..)

    2) Table of data on things like Permits (pulled from the county using the property tax id), or other title related info.

    3) Automated mortgage debt guess (again pulling from county records). -> Perhaps rather then posting this directly, have some kind of “odds the price can be negotiated” index – based on info on mortgage debt, $/sq ft vs. nearby homes, date of last home sale, etc.

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  11. Charity

    I’d like to see a link to http://www.walkscore.com for the address of each home. That would save me some effort.

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  12. Stu

    Regarding your comment about search filters: I don’t want more options, I want better options. I would take the time to create an account if I thought the benefit of setting my search criteria and using it week after week was worthwhile—but with Redfin it really isn’t.

    Take the year built range. I don’t use it because I’m interested in multiple ranges (before 1940 and after 2000). Redfin doesn’t allow me to do that. I’m interested in multiple neighborhoods, but Redfin doesn’t make that easy (in fact, I’m only interested in some parts of some neighborhoods, such as Greenwood south of 90th and west of Linden). Why can’t I pick neighborhoods and shrink or stretch them? My two cents.

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  13. David Losh

    RE: Dev @ 2

    You have a good point, and I like your wesb site.

    Obviously you are on a target here that is in line with my own thinking. It’s hard to sort out what agent will do the best job for you because it is also a matter of personality. Some agents will work hard to prove themselves, while others only take easy transactions.

    Most agents aren’t worth the commission, and as far as I can tell there is no mechanism in our system to determine who will be a good fit for you.

    I would like to see some agent statistics, but there again the market may change, the skies open up, and every agent who encouraged you to buy may turn out to be a genius.

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  14. David S

    Individual school and district boundaries map overlay as well as a search feature, houses within district or houses within school boundary. Not a small task to get the data I know. It is probably a lot easier to integrate the sort search than to get the actual data. And there is data reliability, disclaimers, etc., I know.

    Thanks to Redfin for the Continuous Improvement program!

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  15. Everett_Tom

    In the same vein – maybe a “monthly price” search? A user enters their total allowable monthly payment + down payment, and the search then adjust for property taxes / insurance / mortgage / maintenance (adjust up/down by items such as construction date and/or ‘fixer’ tags).

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  16. ChrisM

    Interesting breakdown on Redfin search filter usage. I wonder if you could go back and visit search filter usage by people who actually bought a home w/ RedFin if you would see different behavior from actual buyers as opposed to lookie-loos. I’m surprised to see “property type” isn’t on the graph.

    So much of the filter results rely on good data being entered in the first place, and I don’t know how to get around that. I have a filter based on min lot size of 4 acres, but routinely have houses in a mobile home park show up. Presumably now that we have HOA filters (thanks! I didn’t realize that) I can exclude them. Parking & garage are so commonly incorrect such that I don’t even bother with them.

    I would love to exclude properties w/ high voltage transmission lines, but don’t know how that could be done, since many agents don’t include that in the public remarks.

    I’d love to see more county data, esp in counties Redfin doesn’t cover, but completely understand why Redfin wouldn’t want to waste resources on markets they don’t cover.

    I’ve asked in the Redfin website forum for max bedroom size of 8 in the BR dropdown, but despite this being a trivial request, it went nowhere. Obviously this is for fourplexes, which I’m pretty sure is the max size Redfin supports. What is the issue w/ adding two more entries to the BR dropdown???

    Floodplain would be cool.

    For my own research purposes, it would be nice to have a way of *only* showing short sales. Currently if you want to see short sales, you have to wade through the non-short sales.

    I suspect it is problems w/ county tax records, but I’m occasionally seeing bank-owned properties that do not have the foreclosure price listed in the property history. Obviously I’m very interested in that.

    Of course, RedFin is so much better than any other real estate site (that I’m aware of!) that my post really comes off as elitist when looking at properties in flyover country on other websites…

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  17. ChrisM

    RE: Dev @ 2 – Well, Redfin tried basically that same thing earlier this year and got shut down hard. A nice unbiased article here:

    http://activerain.com/blogsview/2534115/who-died-and-made-redfin-real-estate-god-direct-competitor-posts-your-work-product-

    /sarc

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  18. Howard

    By ChrisM @ 16:

    I would love to exclude properties w/ high voltage transmission lines, but don’t know how that could be done, since many agents don’t include that in the public remarks.

    I’d love to see more county data, esp in counties Redfin doesn’t cover, but completely understand why Redfin wouldn’t want to waste resources on markets they don’t cover.

    If they were able to integrate county data they could cover nuisances and pluses. The county assesors lists, slopes, traffic noise, waterfront, view etc.

    BUT the data is really not in a digestable format. Might work for King County, but not elsewhere.

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  19. Mike

    Inventory, I want a magical search engine that finds houses that are actually for sale, pink ponies nice but optional.

    On a more serous note, repeating the above that an official school district overlay map would be nice. Many listings omit that or get it wrong.

    I know you vetoed power filters, but particularly given the craptastic inventory in Seattle it would be nice to be able to filter out all of the homes that call themselves 3br but really have 2br and a cave with a dubiously conforming exit window. If I could filter for 3br on one floor, that would clear out 70% of Seattle inventory and save a lot of time.

    Links to neighborhood blogs would be nice to toss in down at the bottomw, though no substitute for actual due diligence on an area if you aren’t familiar with it.

    Pull Craiglist and other data sources to show what is or was recently available for rent in the neighborhood? That way you can quickly see what the on the ground rent vs. own comparison looks like?

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  20. ChrisM

    RE: Mike @ 19 – Problem w/ pulling Craigslist data is that it is crap, especially the inability when searching for rental property on CL to specify house vs. apartment. That is a MAJOR PITA which is ridiculous, since technically it is so easily fixable.

    Add the fraudulent listings, lack of physical addresses, lack of number of bedrooms (why isn’t that mandatory on the listing???), and I’m not sure what value you’d get from CL rental listings.

    I suppose you *could* compare market value of rentals that allow cats vs. those that don’t…

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  21. Dave

    One thing that bugs me is I can’t filter using the garage size.

    They have it set so you have to filter on Garage – yes/no. Stupid.

    I need a 3 car garage and only a 3-car garage. Would really make life easier for me.

    I would also like more granularity to rate the property. Right now, I can only add “love it” “X-out” or leave it alone. A 1 to 10 rating scale may be better.

    Would be nice to use the rating scale as a filter, too.

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  22. Bry

    I think something more can be done w/ school boundaries and districts. I want to be able to say “houses within X district” or choose from a list of elementary/high schools.

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  23. ARDELL

    RE: Bry @ 22

    Estately.com is the only site I know that allows you to put in the name of a school and then it draws the boundary of that school and shows the homes within the boundary. Not sure if it’s 100% accurate, but the best site I have seen that does that.

    The simple solution would be to make the input of schools a mandatory field in the mls, but at present the only mandatory field is the school district.

    My vote for what needs to be on Redfin site in addition to the other info is the breakdown of where the square footage is per county records.

    Example: This home was “top heavy”

    http://www.redfin.com/WA/Sammamish/1918-250th-Pl-SE-98075/home/434631

    with 930 sf on the main and 1,360 on the 2nd floor.

    An example of opposite configuration

    http://www.redfin.com/WA/Kirkland/606-7th-St-S-98033/home/463790

    with 1,590 on the main and 860 on the 2nd floor (plus 1,590 unfinished basement including a 660 sf garage)

    A 2 car garage can be 440 sf or 560 sf and often anything in between and sometimes more. So “2 car garage” is insufficient when using “comps” to value a home. You don’t want to pay the same price for the one with the tiny 2 car garage vs the larger one.

    This breakdown of square footage is mandatory when comparing “comps” and is readily available on the King County Parcel viewer. Not sure about Snohomish or Pierce.

    Redfin already pulls some of the County info regarding breakdown of land value vs house value in assessor records, which is also very important. Would likely be easy to add the square footage of finished and unfinished by floor level and garage sf.

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  24. ARDELL

    Here’s an example of how the School Overlay works in Estately.com using Peter Kirk Elementary in Kirkland in the Search box.

    http://www.estately.com/map

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  25. MS

    I would like them to have a minimum resolution requirement for pics that can be uploaded. Basically, forcing the users to either post decent pics or dont post at all. No more pictures from your decade old flip phone.

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  26. Elizabeth

    Pictures of the people who live in the neighborhood.

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  27. Partial View

    This also falls under the filters category, but, I’d love to have a criteria for the number of floors on my saved search.

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  28. WestSeattleDave

    RE: Dave @ 21
    You should try the Eastside. In most of Seattle proper, a three car garage would take up most of the house/lot.

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  29. DMac

    RE: redmondjp @ 9 – I don’t know if this kind of site exists for the Seattle area, but I’ve found it to be a very useful tool over the years in my old haunts.

    http://chicago.everyblock.com/crime/

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  30. truthancisco

    I’d like to see more linkage to cities public data. One thing I didn’t see until I became a homeowner was all the public facts associated with a property. ECA data, wetland data, floodplain data. It would be really cool if we could get property boundry measurements as well for “reference.” Third it would be cool if you guys pioneered your own “green rating,” an accessment of relatively how efficient a home is an built. This could include heat source type, efficiency of fixtures (low flow), insulation and appliances as equiped. This helps you avoid high utliity wasters when making a quick accessment of homes you would like.

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  31. Dave

    +1 on the school boundary search.

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  32. WestSideBilly

    RE: Dave @ 21 – Redfin gives you a yes/no toggle for garage, as well as a pull down for minimum number of cars (1 to as high as 6 I think).

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  33. ChrisM

    RE: The Tim @ 32 – Thanks, Tim. Fascinating that so many would be interested in mobile homes!

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  34. Jeff

    I’d like to see a way for buyers to contribute information. For example, I toured one bank owned property that listed an incorrect number of bathrooms. I already had the Redfin app open on my phone and it would have been easy to mark it as incorrect or even enter the right number.

    There are a few ways you can prevent misuse of this feature: only use dropdown or checkbox inputs – no free form text entry. Instead of overwriting the MLS data, show an icon next to the corrected data which on mouse hover explains that users think it’s incorrect and should be X. Only display the note if over Y people have made the same correction.

    It would be nice to be able to suggest fixes to any fields that can be seen from touring the home – from # of bedrooms to ‘Fixer-upper’. Alternatively, the Redfin agents should be able to do this when touring homes.

    Second feature request: A way to measure distance and area on the property map. For example: http://www.freemaptools.com/measure-distance.htm

    Third feature request: Show the sale month & year of neighboring properties on the map. That would answer questions like ‘does this neighborhood have a stable group of owners or is everybody nearby selling their property?’ I’d also like to be able to easily browse neighbor information by clicking on the map much like Zillow allows.

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  35. Sorin

    Search by style of architecture. I suspect a lot of people have a particular style of house in mind. When I was looking, I was looking for modern design houses and townhouses. Unfortunately there was no easy way to do that without looking at every single listing in the areas I was interested in. The house I wound up buying was a 1920’s house that had been completely remodeled in a modern style. There is no set of filters today to figure that one out, I just had to periodically walk through all the new listings. Don’t know if that’s even possible given the limitations of MLS data.

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  36. ivan

    I would like to be able to receive updates with properties identified by neighborhood rather than zip code.

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  37. Michael Austin

    RE: Sam @ 1

    I love heatmaps- I wish there were more of them for things like “WalkScore” “Distance to Groceries” “Price/Sq. Foot” “Length of Time on Market”

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  38. ChrisM

    Seems like the root cause of a lot of the filter problems are bad data in MLS to begin with.

    If the MLS was really supposed to serve the interests of the buyer (you can stop laughing now), seems like an easy game theory way of improving the situation would be to impose a bounty system on listing errors/omissions.

    Incorrect number of bedrooms? Automatic fine of $100 payable to the person who first reported it.

    Parking not specified? Lot size incorrect? Established bounties/fines. Seems like you’d see immediate results.

    Of course, if the MLS is supposed to serve the seller then please ignore my post and continue on.

    Who pays that commission? I forget…

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  39. rmid

    I can appreciate that Redfin allows agents to add notes. When we were looking (for a few years), we wished we could leave notes for others, or been forewarned about some properties by others who had seen the home before us. Of course, folks could get nasty, but there are objective things that would have been nice to know up front – i.e. “two staircases!!,” “backyard decks are all higher than fences and the next door neighbor is a fat old geezer who sits out in his underwear,” “the 4th “bedroom” has no windows,” or “you can see sunlight through the cracks between the basement doors/windows and walls,” or “the stairs to the basement are through the coat closet.”

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  40. Kary L. Krismer

    By Mike @ 19:

    On a more serous note, repeating the above that an official school district overlay map would be nice. Many listings omit that or get it wrong.

    For the NWMLS, school district is a required field, so it could be wrong, but not omitted.

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  41. Kary L. Krismer

    By Dev @ 2:

    Since all Realtors charge (roughly) the same amount, I’d like to be able to search for real-estate professionals based on quality. I’d also like to avoid unscrupulous agents. How many homes has someone sold that have gone into foreclosure? What percentage of their sales was that? How many have they sold in the past year where the buyer or seller was happy with the sale?

    Good luck with that. Picking a good agent is one of the most difficult tasks, and you’re not going to ever be able to do that over the Internet.

    It’s similar to picking an attorney. One of my favorite stories in that area was a bankruptcy client also going through a divorce. She thought her divorce attorney was great and her husband’s an idiot. I had to attend a hearing in the divorce, and discovered it was the reverse. Subsequent phone calls with the attorney indicated that he didn’t even understand basic community property law, but was doing divorce!

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  42. Jose

    A feature similar to “Know When To Buy” as implemented here:
    http://www.bing.com/travel/

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  43. Kary L. Krismer

    The one that has always bothered me is bathrooms. I don’t understand why more sites don’t let you search by 1/4 bath. The data is there, why not let consumers search by 1/4 increments?

    Also, not having maximums, so you can search for only 3 bedrooms if that’s what you want.

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  44. Kary L. Krismer

    By ray pepper @ 7:

    RE: Pegasus @ 5 – classic post! but confess…When you see Davids posts you ABSOLUTELY MUST read it….Its an addiction…Like Dove Bars…

    I agree. It’s easy just to skip past pfft’s posts without reading them, because you know they’re just going to be Democratic party talking points. But Losh draws you in. Even if you try to not read his materials, it catches your eye, and then you read the entire thing. At least twice!

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  45. Galen

    RE: Howard @ 4 – This is great. Estately has search by school boundary – not district yet – but you can actually search for a specific school and see the homes it serves.

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  46. vboring

    “Cheapest house on the block”

    Constructs a curve of the values of nearby homes and indicates where the house lands on that curve. It is better than and different from a comparison to the median (that already exists) because it indicates the range of nearby prices – which is much more informative than the median.

    So, it gives you both a rough measure of the nearby income diversity and of where the house sits relative to the neighborhood. If you’re looking for a fixer-upper, you look for places on the bottom end of the curve. If you want a diverse-income neighborhood, you look for a wide curve.

    Can be switched between absolute values and value per square ft. Easy to build, easy to use. You’re welcome.

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  47. Redneck Nerd

    MORE FILTERS!

    Tim – you said only power users use them, and most people just look at everything. I looked at the DevBlog and it looks like that is also the case. I’d be curious how this data used to make that assumption relates between registered users of Redfin and anonymous users? How much data do you have from agents dealing with paying customers vs. lookie loos? Also, between first time newbies and repeat users? How much of the problem is poor data input by the listing agent, which is why some people don’t use filters and waste their time and create extra data traffic on the web site because of the bad data entry for the listings?

    One of the main filters I’d like to see implemented is structure type known on Redfin as “Style”, and this data is available via the MLS, but not a fixed option via Redfin. I’d like to purchase a 1 story home, and I know others that would like to be able to better search for 1 story homes other then using “1 story” or “rambler” in the Remarks search. More baby boomers are finding they need 1 story homes, and not all of them are tech neophytes with surplus cash that would rather just pay a traditional agent to find them a home using the more robust agent only MLS searches vs. do their own research and use public searches on Redfin.

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  48. Drone

    +1 to suggestions for allowing buyers/shoppers to leave their own (limited) remarks on properties in real-time on an app. I’m always really annoyed when taking the time to visit a property, only to find out that they’ve lied and listed it as +1, counting some random space as an actual useable room.

    My other suggestion would be to improve the “guess the price” game. I know Redfin did something with that a while back, but I could never come up with a reason to participate. Tapping into the Wisdom Of The Crowd is awesome, but the crowd needs a reason to show up. Providing a gift card each month (like on the Bubble!) is an awesome way to drive participation. And I’d actually suggest having two prices: (1) What I would pay, and (2) What I think it will sell for. Both of these would be interesting data points in aggregate. Actually, maybe you should just take that as a suggestion for the Bubble contests :)

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  49. Kary L. Krismer

    RE: Drone @ 49 – The idea of relying on the comments of others strikes me as particularly absurd. Perhaps the negative comment is from another owner selling a similar house. Perhaps it’s from another buyer wanting to buy the property. There are no shortcuts to actually looking at a house, other than having your agent do that for you.

    On this topic, I recently bought this low end consumer-type impact drill.

    http://www.amazon.com/Makita-TD090DW-10-8-Volt-Lithium-Ion-Cordless/product-reviews/B001DN1T9Y/ref=dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1

    It’s one of the few products I’ve seen on Amazon that has a five star rating on the user comments. Even so, there is one 2 star review. The person didn’t bother to RTFM (or figure out something simple without reading the manual) and didn’t understand how the chuck works, so they thought the bits would fall out every time you pointed the drill down. That’s the type of unintentional nonsense you get when you rely on user reviews.

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  50. redmondjp

    By Kary L. Krismer @ 50:

    RE: Drone @ 49 – The idea of relying on the comments of others strikes me as particularly absurd. Perhaps the negative comment is from another owner selling a similar house. Perhaps it’s from another buyer wanting to buy the property. There are no shortcuts to actually looking at a house, other than having your agent do that for you.

    On this topic, I recently bought this low end consumer-type impact drill.

    http://www.amazon.com/Makita-TD090DW-10-8-Volt-Lithium-Ion-Cordless/product-reviews/B001DN1T9Y/ref=dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1

    It’s one of the few products I’ve seen on Amazon that has a five star rating on the user comments. Even so, there is one 2 star review. The person didn’t bother to RTFM (or figure out something simple without reading the manual) and didn’t understand how the chuck works, so they thought the bits would fall out every time you pointed the drill down. That’s the type of unintentional nonsense you get when you rely on user reviews.

    You’re absolutely correct about this, Kary. I recently bought some R134 (automotive air conditioner freon) quick-connect adapters online and read several reviews at Amazon, including some negative ones by the same person on multiple brands of couplers that he had ordered. It was clear from his comments that he didn’t understand how to use the couplers and incorrectly concluded that there was a design defect, with two different brands!

    But like anything, you have to sift the chaff to get to the wheat, and this is true of user-submitted comments. More often than not, I read the comments of an online article to get the “real” story, even though I have to wade through a few pages of chaff to do so.

    I like the idea, but let’s be real – when you’re selling something, the last thing that you want is somebody pointing out what’s wrong with your product. I seem to recall that one of the real estate sites did allow this for awhile but then removed the feature.

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  51. Kary L. Krismer

    RE: redmondjp @ 51 – I think NWMLS rules prevent such comments.

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  52. David Losh

    RE: ChrisM @ 39

    The commission comes off the top, and that is an irrelevant question.

    The Multiple Listing Service is paid for by Real Estate agents, and managed by Brokerages.

    If you don’t like the pictures, then go look at the house. In a way maybe the pictures should be banned all together, because pictures can tell half-truths also.

    If redfin really wanted to help any one, other than redfin, they would have agents who are trained, proficient in product knowledge, land use, the market in general, and trends in the market place.

    Putting together a website toy should be left to Top Pop, not selling $250,000, to $600,000 worth of debt.

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  53. Erica

    I agree with what other people have suggested. On top of this, I would like the ability to add comments on homes. On a real estate forum I go on sometimes people will put their house up for critiques. Despite the fact that they have a “great realtor” and have showed the house many times they can’t figure out for the life of them why it isn’t selling. Usually within minutes of asking for commentary they have an honest answer.

    If I could comment and give suggestions/critiques on real estate listings, for example, why I chose not to even bother touring the house (outside of personal preference), it would help people get a better idea of selling.

    There is a house that has been on the market for 2.5 years now. It is overpriced (even for Seattle). Multiple people have toured it, it’s gone through inspection and the sale never goes through. But the owner refuses to lower the price. The owner is convinced that they can sucker in someone with too much money if they wait long enough. If I was able to give comments/critiques on it perhaps that would give the owner a more realistic outlook.

    The same goes for people who try to sell their house for the same price as their neighbors–except unlike their neighbor, they still have the original kitchen from the 1960s and have updated nothing in the house. Or houses where people put far too much money into renovations and price themselves outside the neighborhood. Yes, I get that you spent $100,000 redoing the kitchen and bathrooms, that doesn’t change the fact that the foundation needs to be replaced or that all of your neighbors are $150,000 cheaper for the same lot size/sqft.

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  54. Kary L. Krismer

    By Erica @ 54:

    I agree with what other people have suggested. On top of this, I would like the ability to add comments on homes. On a real estate forum I go on sometimes people will put their house up for critiques. Despite the fact that they have a “great realtor” and have showed the house many times they can’t figure out for the life of them why it isn’t selling. Usually within minutes of asking for commentary they have an honest answer.

    Getting feedback that goes to the owner or agent would be less objectionable than having the comments be viewed publicly, for the reasons I mentioned above (false reporting to affect the listing).

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