Recontrust is a trustee services company. They're the ones that help the lender foreclose on the home via a trustee sale.
Interestingly, for the states Recontrust services, WA comes in third for foreclosures in process.
http://www.ctcres.com/
They're not the only game in town, though. We have Regional Trustee Services and NW Trustee Services that make up the bulk of the market share in this sector. Yes, these companies are probably in super growth mode. Any laid of production worker (not LOs) could apply to work in this sector.
So it sounds like this property is headed to auction, with the homeowners trying to sell short ahead of the trustee sale. I give chances of this short sale going through as: zero.
If the homeowners have other assets, like other real property, it's not a short sale. It's a "seller signs a new deed of trust at closing, secured against one of the other properties" transactions.
If they have other assets, a lender cannot approve a short sale. Competent real estate agents know this. This real estate agent is going to spend time and money trying to market the property all for nothing.