Ditchin' Comcast
After years of complaining, I finally had enough of comcast today. I have my bill set up for autopay with a credit card. I have done this for over two years. In August, for some reason they rejected the credit card and did not process the payment. So I gave them a new number, and thought that was that. Today, I find out I am 2 months behind on the bill and have been assessed a late fee. I call them up, explain that they had *all* the info they needed to process payment, and that they should refund the late fee. The guy tells he can't, and it is my fault because I didn't do a "one time manual payment".
So, I paid the bill, hung up the phone, and called DirectTV.
Premium Package + HD + DVR for $49.95/month vs. $90 from the comcast robbers.
Next call was to Earthlink who resells comcast cable modem service. $45.95/month with first three months @ $29.95 vs. $42.95 from Comcast + another $12 if I didnt have the bundle
So in order to preserve a $5.99 late fee, the comcast "service" representative lost a customer paying somewhere around $1700 per year for cable + internet. And I am going to be saving around $500 on both services in the next 12 months
That's Comcastic!
So, I paid the bill, hung up the phone, and called DirectTV.
Premium Package + HD + DVR for $49.95/month vs. $90 from the comcast robbers.
Next call was to Earthlink who resells comcast cable modem service. $45.95/month with first three months @ $29.95 vs. $42.95 from Comcast + another $12 if I didnt have the bundle
So in order to preserve a $5.99 late fee, the comcast "service" representative lost a customer paying somewhere around $1700 per year for cable + internet. And I am going to be saving around $500 on both services in the next 12 months
That's Comcastic!
Comments
* We only have Comcrap because my roommate gets it for dirt cheap. But every time I haul my butt out of bed to watch a 5AM F1 race on Comcast's joke of a feed (not even HD!), I think it'd be worth the $100 for DirecTV.
My calculation is that I'll average $40-ish per month savings for the first 12 months and about $10 per month after that. Normal price for the package I got was $80 - for more channels than I got in the $90 package from Comcast.
It is a 24 month agreement, however. one down side but for $600 ish savings I can take it
And WSB - I totally agree on the quality issue. Plus I don't get the pleasure of dealing with Comcast's guide "upgrade" that made it so you can't even hide channels.
In other Audio video news - I invested some of my new found savings in a Harmony "One" All-in-one remote. This thing rocks! runs everything including the xbox media center.